FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Craft Parties
Do I need crafting experience?
Not at all! Every workshop is designed for beginners (with wiggle room if you’re more advanced). I’ll walk you through step by step, so you’ll leave with something you’re proud of—even if the last thing you made was in kindergarten art class.
What's included in a workshop ticket?
Everything you need: supplies, tools, and instruction. Just show up ready to have fun. If it’s a private workshop, I even handle setup and cleanup—so you can focus on being the host-with-the-most.
Where are your events?
We are a pop-up studio, so we teach all over the Central Florida area, and occasionally beyond. Interested in us coming to your venue? Reach out!
Do you do private parties?
Yes! Head to our private workshops page to learn more.
Are all ages welcome?
It depends. Some of our events, like Crafts & Queens, are 18+ due to Florida law. See individual event pages for age recommendations. If you're unsure, feel free to get in touch!
What's your cancellation/refund policy?
Life happens—I get it. If you can’t make a ticketed workshop, tickets are usually nonrefundable due to supply costs but can sometimes be transferred to a friend, or to a future event if we have a waitlist who can fill your spot. For private events, we’ll set clear terms when booking.
Craft Kits
How long does shipping take?
We pack and ship all orders within 3 business days of receiving your order, and transit averages 2-4 days.
Do you ship internationally?
At this time we only ship to the US, Mexico, and Canada.
What is your return policy?
We accept returns within 7 days of delivery. Items must be unused and in their original packaging. Please contact us at arielle@confetteriecrafts.com to initiate a return.
Can I exchange an item?
Yes! If you need a different size or color, we’re happy to process an exchange within 15 days of delivery. Contact us to get started.
What if my order arrives damaged?
We’re so sorry! If your order arrives damaged, please send us a photo at arielle@confetteriecrafts.com within 5 days of receipt, and we’ll make it right.
Other Questions
How can I contact you?
We’d love to hear from you! Email us at arielle@confetteriecrafts.com or fill out our contact form.
Do you offer wholesale?
We review wholesale requests for our DIY kits on a case-by-case basis.
Where can I follow you on social media?
Stay connected with us on Instagram, TikTok, or Facebook for new arrivals, sales, and behind-the-scenes content! Links are at the bottom of the page.